Store Hours
for our retail store in the Chelsea Market
75 Ninth Avenue
New York, NY 10011

Monday 8am – 8pm
Tuesday 8am – 8pm
Wednesday 8am – 8pm
Thursday 8am – 8pm
Friday 8am – 8pm
Saturday 9am – 7pm
Sunday 10am – 6pm

Store Half Price Sale*
(excludes all loose hand-iced cookies, party favors and all gift boxes)

Monday-Friday 6-8 pm
Saturday 6-7 pm
Sunday 5-6 pm

Return Policy

Eleni's New York has been baking and icing cookies for over 10 years. We take great pride in providing our customers with a quality product and excellent customer service. If you are not satisfied with your purchase from Eleni's Chelsea Market Store, please return it with a copy of your receipt for either an exchange or credit. If you are not satisfied with your purchase placed either over the phone or on Elenis.com, please call our customer service line at 888-435-3647 to help process your return or exchange.

If you have any questions about our return policy, please call us at 888-435-3647 Monday – Friday 9am – 6pm for more assistance.

Our Chelsea Market Store is cash and carry. We cannot take pre-orders on any items that are sold in the store. You must come in and pay for your purchase and take it with you. We cannot arrange for in-store pick ups or for customers to send their messengers to the store.
If you have any questions about our Chelsea Market Store, please call us at 888-435-3647 Monday – Friday 9am – 6pm for more assistance.